Stretching CLASS Policy 

-When you schedule to attend a class please understand that the class needs a minimum and even number to occur. So your commitment and attendance is not just about you, but also can affect other attendees.
-Classes are first come first serve and fill up fast to choose your class wisely. We highly recommend scheduling out several classes to reserve your specific day/time.
-Many people attend class because they are in PAIN, so we try our best to fill class spaces immediately as they open up. Obviously, when somebody cancels a few hours or so before or just plain doesn’t show up for class, it is nearly impossible to fill. Please consider it could be you that we had to turn away or cancel class.
-Please understand this class policy is a way to encourage GOOD behavior in all our attendees so that more people can attend during the day and time that fits their calendar.
-Grab Life (GL) understands that unanticipated events happen occasionally in everyone’s life. When you book a class that time is truly reserved for you and you alone. We ask that you respectfully give a 72 hour notice if you are unable to keep your reserved class spot, and your fee can be transferred to a future class or refunded-if requested.

Cancellation:
-Any attendee that does not provide at least 72 hr notice will FORFEIT their pre-paid class fee (which will be put into the “help a friend” fund).
-Our scheduling software sends out reminders via, email, text and/or phone calls 48 hours prior to your scheduled class. We provide this service as a courtesy to help avoid last minute cancellations, so please check your calendars as soon as you receive your reminders and plan accordingly.

No Show/Missed Appointment:
Anyone who misses or plain doesn’t show up for your reserved class time for what ever reason will be considered a No Show and will FORFEIT your per-paid fee, future classes may be denied if a pattern develops and affects class fulfillment. 

Late Arrivals:
-Remember, class will start on time. If you arrive late you you affect the ‘pairing’ and flow of the class. Depending upon how late you arrive into your class the door maybe locked and you will NOT be allowed in. This will count as a no show and FORFEIT your pre-paid fee. Please be respectful of your and other class attendees time and effort.
-Out of respect and consideration to your Guide and other attendees, please plan appropriately and be on time. If you are running late, a courtesy email  informing us would be wonderful. This way we do not have to worry about you either.

Payment:
-Payment must be pre-paid in full for every class. You may prepay for as many sessions as you like. If a payment does not process properly (IE: bounces/returned/etc), we charge $25.00 for each incident. We reserve the right to refuse payment.
-Full payment/pre-paid is expected before class.
-All attendees, whether they have attended class or booked a class are bound by this policy without any prejudice or exemption.
-We understand people sometimes wake up sick, and real emergencies come up. Depending on the situation, we may provide refund (at Grab Lifes choice). We would like to add that we don’t get angry at or personally upset with any attendee that fails to give notice or just doesn’t show up: it just isn’t fair to the other attendees that need the assisted stretch work we provide.
-We will allow 2 missed (Canceled/No show), classes before we will take action regarding future classes. We truly hope it never comes to this, as we dislike turning away people who need this work.
-Grab Life, it’s owner, a third party collection, or legal counsel on behalf of Grab Life shall have full legal right to take action to collect any fees incurred associated to payment due to non-payment, cancellations, no shows, unprocessed payment, returned funds, etc.

Thank you for your understanding on this matter, and we look forward to helping you achieve your health goal!